As a VA primary care physician at the Washington, D.C. VA Medical Center and as Acting Chief Officer for VA’s new Office of Connected Care, Dr Neil Evan’s writes an insightful blog summary of the VA’s experiences of implementing digital tools key to delivering safe, effective and acceptable health care at scale. Dr Evans discusses the importance of relationships, consumer expectations and recognition of the challenges already facing clinical teams.
Well worth a read!
http://www.blogs.va.gov/VAntage/26492/guiding-principles-delivering-health-care-digital-age/
